How can we help you?

Getting started is easy! Simply create an account by clicking "Get Started" on our homepage. Choose a plan that suits your needs, and you'll have access to your dashboard immediately. Our onboarding wizard will guide you through the initial setup process. You can also watch our getting started video tutorial for a quick overview.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our PCI-compliant payment partners. You can also set up automatic billing for convenience.

Absolutely! You can upgrade or downgrade your plan at any time from your account settings. When upgrading, you'll get immediate access to new features with prorated billing. When downgrading, the change will take effect at the end of your current billing cycle.

Security is our top priority. We use bank-level 256-bit encryption to protect your data. Our servers are hosted in secure, SOC 2 compliant data centers with 24/7 monitoring. We also perform regular security audits and maintain automated backups to ensure your information is always safe.

Yes! We offer email support for all plans, with priority support for premium plans. Our dedicated support team is available Monday-Friday 8 AM - 6 PM. You can reach us through the contact form, by emailing support@nyasaledger.com, or through our live chat feature.

Yes, we support data import from most major accounting and business management platforms. You can import data via CSV files, Excel files, or use our API for automated migrations. Our support team can assist with complex imports at no extra cost.

Yes! We offer a 14-day free trial on all plans with full access to all features. No credit card is required to start your trial. You'll have complete access to explore everything our platform offers before committing.

You can cancel your subscription at any time from your account settings. Navigate to Settings → Billing → Cancel Subscription. Your access will continue until the end of your current billing period, and you can export all your data before canceling.